Trusted by our community
We’re grateful to serve families and landowners across Central Alberta. Over the years, many have taken the time to share their experiences — from first installations to long-term service and support. Here are a few of their stories.
"We purchased our H2O hot tub from RIPS 18 years ago, and it's been part of our daily life ever since. In all that time, we've only replaced a single circulation pump and followed the simple care guidance they provided - no other issues.
We use our hot tub every day. It's become our social centre. Whenever we've needed service, the team has been there within a couple days.
From the very beginning, Leon walked us through everything and answered every question. If we ever replace this hot tub, there's no question we'll be coming back."
Rod Allen
“After looking at several hot tub vendors in Red Deer and Calgary, we chose RIPS. There was no sales pressure, and the value was better than what we found elsewhere.
Living outside of Olds, we quickly realized many larger vendors wouldn’t service our area — but RIPS delivered, helped with setup, and even removed our old tub at no charge.
The H2O tubs are beautifully made, and Leon and his team have been exceptional to work with. It’s reassuring to know that if we ever need service, they’ll be here within a couple of days.”
S. Reason
"Even short staffed, RIPS made the time to come out to our rural property late on a Friday and walk us through bringing an older hot tub back to life.
The technician explained everything clearly — from startup to water care — and the team in the Olds store was just as helpful the next day. We felt looked after from start to finish."
Jordan Kevol
"I'm so grateful we have RIPS in town. Every time I've called with questions about our hot tub the team has been consistently polite and helpful.
They recently moved our hot tub across town and handled everything seamlessly. Friendly, understanding and reliable from start to finish.
It's reassuring to have a local service you can trust."
Laurel Cummings
